Sys-Teams UK provides specialist support to clients worldwide from it’s Surrey base and are experts in audio visual integration.

Goals

Create IT was already working with Sys-Teams on smaller IT projects, and was their first call when they required additional support after landing a major telecoms provider as a client.

They required help across this large project to build small redundancy units as backup systems, and then to manage all their servers and virtual servers as well.

Solutions

  • Managed IT Support
  • Migration to Cloud
  • Infrastructure-as-a-Service
  • Microsoft 365
  • Endpoint Security

Results

Sys-Teams has been a great customer for Create IT and we have built-up a brilliant working relationship with both Sys-Teams and a good number of their end clients as well. When we started working for them in 2011 we supported a number of on-premises servers; as the relationship evolved alongside the computing world, solutions became apparent that would save them money and enable them to increase their own business efficiency.

From VoIP to fully integrated Microsoft 365 solutions, Create IT has helped to keep Sys-Teams at the forefront of technology to assist them in the high-quality of service delivery that their own clients are accustomed to.

"Having known the team at Create IT for some time they always delivered when we brought them in for smaller IT projects. Which is why Sys-Teams stuck with them when we landed a major telecoms provider as a client wanting to use our audio visual expertise.

We would absolutely recommend Create IT; they have a dedicated support team and you can always get hold of someone when you need them. That said, they monitor our systems and will sometimes spot a problem and solve it before we even knew there was a problem!"

Mark Robbins

Technical Manager